3gp Responsible Gaming — Enjoy with Awareness
At 3gp, healthy entertainment starts with self-awareness. This page provides guides, control tools, and support resources to ensure your gaming experience stays enjoyable and within your control.
3gp's Commitment to Responsible Gaming
The 3gp platform takes our responsibility toward user wellbeing seriously. We believe online entertainment should remain a fun and relaxing activity — not a source of stress, anxiety, or financial hardship. That is why responsible gaming is not just a phrase here; it is part of how we operate every day.
3gp provides a range of tools and resources that allow users to manage their own gaming experience. We also train our support team to identify early signs of problem gambling and respond appropriately. Our goal is to ensure every 3gp user remains in full control of how they use the platform.
Our platform is open to adult users aged 18 and above only. This is an absolute requirement that cannot be compromised, and we apply identity verification measures to ensure compliance with this age restriction.
Recognise the Signs of Risky Behaviour
Gaming becomes a problem when it starts interfering with your daily life, relationships, or financial wellbeing. Early awareness is the most important first step. Rethink your gaming habits if you notice any of the following:
Personal Warning Signs
- Feeling the need to play with more money to get the same level of excitement
- Chasing losses by continuing to bet beyond your set budget
- Lying to family members or friends about how much time or money has been spent on gaming
- Feeling restless, irritable, or uncomfortable when trying to stop playing
- Using money set aside for essentials such as food or bills for betting purposes
Social Warning Signs
- Neglecting work, family, or study commitments due to gambling activity
- Borrowing money or selling belongings to fund betting
- Relationships with loved ones are becoming strained due to gaming habits
- Feeling stressed, guilty, or ashamed after a gambling session
- Using gaming as the primary way to escape stress or life problems
Set Your Time and Budget Limits
One of the most effective ways to keep gaming enjoyable is to set clear limits before you start a session. 3gp encourages all users to practise the following habits:
- Daily/Weekly Budget Limit: Decide on the maximum amount in MYR (RM) you are comfortable spending within a given period. Never bet with money you cannot afford to lose.
- Session Time Limit: Set a time limit for your sessions — for example, no more than one or two hours at a stretch. Taking regular breaks helps you step back and reassess with a clearer head.
- Activity Records: Monitor your betting history and transactions through the account section of the 3gp platform to get a clear picture of your usage patterns.
Remember: winnings are never guaranteed. Treat every amount you wager as the cost of entertainment, not an investment.
Available Self-Control Tools
3gp offers several self-control mechanisms that you can activate through your account. These tools are designed to give you full control over your gaming experience:
You can set daily, weekly, or monthly deposit limits on your account. Once a limit is in place, the system will automatically block any deposit that exceeds that amount within the relevant period. Limit reductions take effect immediately; increases are subject to a review period before taking effect.
If you feel you need a break from the platform, you can activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time, your account will be inaccessible for any betting activity. It is an effective way to take time to think without any pressure.
If you feel your gambling problem is more serious, you can apply for a long-term self-exclusion. This will block your access to the 3gp platform for an extended period. Contact our support team for assistance with this process — we are fully committed to helping you with respect and without prejudice.
Minor Protection
3gp takes firm measures to ensure the platform is not accessible to individuals under the age of 18. Protecting young people is an absolute priority that admits no compromise.
We apply an age verification process at registration. Any account suspected of being registered by a minor will be suspended and investigated immediately. If a violation is confirmed, the account will be permanently closed and any balance returned in accordance with our established procedures.
We also encourage parents and guardians to enable parental control software on devices shared with children and teenagers. If you know or suspect that a minor is using the 3gp platform, please contact our support team immediately at [email protected].
A Healthy Life Balance
Gaming and betting should occupy only a small part of your leisure time — not become the central focus of your life. 3gp encourages users to maintain a healthy balance in the following ways:
- Spend quality time with family and friends outside of online activities
- Keep hobbies and physical activities as a priority in your daily routine
- Never play when you are stressed, fatigued, or under the influence of alcohol
- Ensure all financial and social responsibilities are met before using any remaining funds for entertainment
- Talk openly with someone you trust if you feel gambling is starting to take over your life
Get Help When You Need It
Asking for help is a sign of strength, not weakness. If you or someone you care about is struggling with gambling-related issues, do not hesitate to seek professional support. These challenges can be overcome with the right guidance.
Steps to Getting Support
- Contact the 3gp support team via email [email protected] to request self-control measures, self-exclusion, or simply to talk through your concerns — we will respond with full empathy and without any judgement.
- Check the FAQ section for detailed information on how to activate self-control tools and the processes involved.
- In Malaysia, you can reach Talian Kasih (15999) — a community welfare counselling service operated by the Ministry of Women, Family and Community Development — for professional support and guidance.
- Speak with a doctor or private counsellor about treatment options if you feel your addiction has reached a point that requires clinical attention.
Remember: acknowledging a problem and seeking help is the smartest and most courageous step you can take.
Play Smarter, Enjoy Longer
The best entertainment is entertainment that stays within your control. If you have any questions or need help with self-control tools, the 3gp team is here for you — no judgment, no questions asked.